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What are cookies?

Cookies are small text files that may be placed on your computer or mobile device when you visit one of our website. We, and some third-party service providers, use cookies on our website. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).

We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email that we have sent them.

You can find more information about cookies at All about cookies and Your online choices.

How we use cookies.

Cookies help us to operate our website and provide services to you.  In particular, they can:

  • make your online experience more efficient and enjoyable, including by recognising you when you return to our website and to customise the website according to your individual interests;
  • enhance and customise your experience across our website including by speeding up your searches;
  • enable us to perform research and carry out analytics; and
  • deliver advertising and marketing that is relevant to you.

Third party cookies enable third party features or functionality to be provided on or through our website, such as advertising, interactive content and analytics.  These third-parties are responsible for the cookies they set on our website and we have no control over them

 

What cookies do we use?

Below is a list of the cookies used on the website and what information they collect:

 

Token

Description

date_add

The date and time the cookie was created (in YYYY-MM-DD HH:MM:SS format).

id_lang

The ID of the selected language.

id_currency

The ID of the selected currency.

last_visited_category

The ID of the last visited category of product listings.

ajax_blockcart_display

Whether the cart block is "expanded" or "collapsed".

viewed

The IDs of recently viewed products as a comma-separated list.

id_wishlist

The ID of the current wishlist displayed in the wishlist block.

checkedTOS

Whether the "Terms of service" checkbox has been ticked (1 if it has and 0 if it hasn't)

id_guest

The guest ID of the visitor when not logged in.

id_connections

The connection ID of the visitor's current session.

id_customer

The customer ID of the visitor when logged in.

customer_lastname

The last name of the customer.

customer_firstname

The first name of the customer.

logged

Whether the customer is logged in.

passwd

The MD5 hash of the _COOKIE_KEY_ in config/settings.inc.php and the password the customer used to log in.

email

The email address that the customer used to log in.

id_cart

The ID of the current cart displayed in the cart block.

checksum

The Blowfish checksum used to determine whether the cookie has been modified by a third party.
The customer will be logged out and the cookie deleted if the checksum doesn't match.

 

We also use Google Analytics to monitor how our website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to our website, where visitors generally came from, how long they stayed on our website, and which pages they visited. Google Analytics places several persistent cookies on your computer’s hard drive.  These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits. 

We also use social media buttons and/or plugins on our website that allow you to connect with your social network in various ways. For these to work the relevant social media sites will set cookies through our website which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

What technical information do we collect about your device?

We  collect the following information about the device you are using to access our website:

  • the type of device you use;
  • a unique device identifier, for example, your device's IMEI number;
  • network information;
  • your operating system;
  • your IP address;
  • the browser you are using and what version it is; and
  • your time zone setting.

 

Usage data

We collect usage data about your activities on our website, including:

  • The full Uniform Resource Locators (URL) clickstream to, through and from our online properties (including date and time);
  • The different types of services/products you viewed or searched for;
  • page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

 

How can you control cookies?

You can accept or reject cookies by amending your web browser controls. But if you choose not to allow the use of cookies, your experience of our website will be limited and many integral aspects might not work at all.

To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive. 

You can manage your cookie settings by following your browser's instructions. Here are some links that might be of assistance:

 

If you have any questions on this Cookie Policy you can contact us  [email protected].

Last updated: 1 August 2023